Just Barely Works is Good Enough
This attitude has become nearly universal, and applies to everything that people do when looking at a TV or a Computer – including a smartphone.
Whether its a product or a service – it must not work very well. They will spend as little as possible to get something that just barely works. They do not feel comfortable with anything better.
You can easily prove me wrong, by pointing to things that do work well – and that sell well. People do like these things – as long as they are cheap, and the cheaper the better.
But manufacturers know that flashy products make the most money – and that buyers will not notice how poorly they work.
They want to feel they are getting something someone else is paying for.