I am still taking a MOOC about User Interface (UX) Design. The instructor is saying things that could easily be expanded to include the Whole World – not just the Computer World.
The basic idea is – try something out to see how well it works.
For Computers – design a product that meets the user’s needs – that he doesn’t know he has. You can tell he has these needs, by watching him in action.
In Politics – devise a solution to a problem, try it for awhile – evaluate the results, and come up with an improvement.
Sounds easy, doesn’t it? But, as always – the Devil is in the Details. And people can easily deceive themselves into believing almost anything.
You need an objective viewer, standing outside of what is going on, able to see what is really going on – and able to evaluate it.
Such observers do not exist.