How Latin America Makes it Hard on Itself

This is all a part of its history – as I keep saying, over and over. In the 15th Century, Northern Europe separated from Southern Europe. The North became Protestant, and the South remained Catholic. The North accepted Science and Industry – and became wealthy. The South remained poor.

Since I now live in the South, in Costa Rica – I have experienced first-hand some of the problems associated with living here. I can summarize them easily – the South was organized to make life easy for the powerful – and difficult for those below them, most of the population.

I experienced this recently, when I opened a bank account here, and tried to use its online site. This was much harder than it needed to be. Latinos instinctively make things hard for users – exactly the opposite of what American software designers try to do – make it easy for their users.

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